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Foodbank vouchers

Our foodbank works using a voucher referral system. Find out more about how we work.

We know that anyone can find themselves at crisis point for a number of different reasons.

In order to provide the most appropriate help for the circumstances of your situation we work with local agencies. If they feel you are struggling to put food on the table, they will issue you with a foodbank voucher. The local agency can also provide long term support if needed to help address some of the issues behind the reasons for your crisis. 

Our foodbank works with a number of different agencies, such as Citizens Advice, GP’s surgeries eg. Tardis Surgery, children’s centres and health visitors. To find out more about the agencies that hold our vouchers and how you can get help, please contact us.

When you visit a referral agency they will take some basic details from you to complete the voucher. This will help them to identify the cause of your crisis and offer practical guidance. It also means we are able to prepare suitable emergency food for the right number of people.

Once you have been issued with a voucher, you can exchange this for a minimum of three days of emergency food at your nearest foodbank centre.

If you are a referral agency and would like to become a registered voucher holder for our foodbank, please contact us to find out more.

If you can’t afford food but are struggling to access one of our referral agencies, you can call 0808 2082138 (freephone) to speak to a trained and independent Citizens Advice agent and be assessed for a food bank voucher. This telephone line operates Monday to Friday, 10am to 4pm (excluding bank holidays.)

Alternatively you can contact us directly via telephone: 07902 835158 or email: [email protected]

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